MANAGED IT SOLUTIONS

Small and medium-sized businesses need technology to work efficiently and be competitive. For small businesses, IT resources are limited and employees are often overwhelmed with the responsibility of keeping the IT infrastructure running smoothly.Managed IT services offer a wide range of remote Hybrid IT , with responsibilities ranging from specific on-demand response to 24/7/365 coverage of IT duties. Organizations can leverage managed IT to reduce in-house IT workload or fill gaps left by existing IT roles and skills. These services are provided for on-premises IT, as well as for private cloud storage.

Managed IT service providers can reduce in-house overhead, increase IT efficiency, and improve uptime management. However, to ensure compliance with national and international regulatory entities, organizations should ensure that potential MSPs properly enforce data protection and privacy standards. If technical issues are not addressed, they can negatively impact business.

Considerations for Managed IT Services Providers

While managed service providers can offer many benefits, there are also some considerations you should be aware of when working with them:

  • Holding providers accountable— When choosing a provider you should make sure they have clearly defined and actionable SLAs. Contracting your IT tasks is to a provider that you cannot hold accountable results in frustration and losses. This accountability should include clear reporting of services rendered and system performance. If a provider is unwilling to provide metrics or share system data with you, they should be avoided.
  • Getting strategic IT planning—Managed IT providers should help you strategically plan infrastructure upgrades, configuration changes, and additions. If they don’t, you won’t be able to derive full value from managed services. This means providers need to not only understand your current infrastructure but make efforts to manage it with respect to your business goals and objectives. Planning should extend beyond the immediate future into the next year or two.
  • Finding a provider with a good track record— Not all providers are created equally. When considering a provider, you need to verify their track record with other organizations in your industry and scale. Reliable MSPs should let you know which comparable organizations they are working with. They can also often help set up opportunities to talk with someone from that company. If a provider is not willing to share proof of value, they are a poor choice of investment.

Steps to Effective Decision Making About IT MSP

When selecting an IT MSP, there are several steps you can take to ensure that the one you choose fits your needs. Although these steps require some extra effort, careful assessment of your needs, assets, and goals helps ensure that you get the most from any provider you select.

Assess current IT systems

Taking a thorough assessment of your current IT needs and costs is the first step to finding an MSP. You need to understand what infrastructure and workflows you need managed, what resources you currently have, and what your budget is for management. During this assessment, you should also pay attention to what your business goals are.

For example, if you want supplemental support for an existing IT team, the providers you should consider are different than if you want a self-contained team. Additionally, consider whether managed services make sense in the long run. While it may be cheaper at first to contract out IT management and maintenance, as your organization grows it may make more sense to invest in acquiring and training an in-house team.

Request an audit of your current systems

Once you’ve narrowed down a list of providers, you may want them to perform an audit of your systems. This can help you determine if they have the support and experience needed to manage your assets. You want to make sure that providers are competent with any specialized hardware or software you are using or intend to use in the future.

You should also ensure that they are familiar with any industry or compliance standards that apply to your systems and data. If providers struggle to properly audit your systems it is unlikely that they will be able to support systems effectively.

Consider scalability and flexibility

When assessing potential vendors, pay attention to the capacity of the services they can supply. Providers should be able to scale with you and ideally should have more bandwidth, service hours, and expertise than you need. If they do not, then your provider might become the bottleneck reducing your capacity and performance. This is particularly important if you are planning big infrastructure changes in the near future.

For example, cloud migration. You need to identify a provider that can support any growth your organization goes through without sacrificing performance or coverage.

REZKON ROLE

RezKonIT management service gives you knowledge at no extra cost and more expertise for less. We understand your needs and know that your business deserves a managed IT service provider that is reliable, trustworthy and able to deliver the right IT solutions.

We have project management experience in the commercial, manufacturing, utilities, government, banking and education sectors and have qualified project management professionals offering services in PMI and Prince2 methodologies.

Benefits of our IT Management Service helps companies design and implement appropriate technology to handle expansion Minimize business disruption and better meet business needs.

Ensures that the business always understands which tasks in IT operations take precedence. Drive ROI by focusing on people and business initiatives. Helps organizations connect to more effectively plan activities that drive positive outcomes.We have evolved into a trusted managed IT service provider that focuses on your business and understands how it works.

Not only can we solve your IT problems, but we can also help you manage your technology to avoid unexpected problems.

RezKon team has been successfully serving customers by consistently providing high quality services and taking full responsibility for all technology needs.RezKon offers a range of managed IT services to accelerate business productivity, from planning and implementation to security and maintenance.

Reliable IT SUPPORT

IT support is the process of offering technical support, e.g.Solving problems with mobile devices, desktops, laptops or tablets.

At RezKon Solutions we offer our customers the solutions they need when they have technical problems with certain devices, software or programs that they have purchased. In addition to having our own support systems, we follow specific policies and procedures to provide the best possible service to our customers.

We pride ourselves on our support engineers who provide exceptional customer service which is why our customers choose to work with us.

Depending on the needs of our customers, RezKon offers a variety of IT support services that best suit your business: on-site support, remote support and helpdesk support.

Meeting the expectations of our customers is one of our goals and we have a competent, flexible and dedicated team ready to help you solve any IT problem you may encounter.

Benefits of our IT Support Service

Reducing the overall cost directly and indirectly through staff and technology investments.

  • Reduce the risk associated with technology as RezKon has industry certifications and standards they follow.
  • Reduce the requirement for an internal resource to manage daily IT issues and allowing your team to focus on the real job.
  • It gives our clients more time to focus on business management more than technical issues.
  • Acquire additional skills you may not have internally through our trained and knowledgeable team.

IT INFRASTRUCTURE

RezKon strengthens the IT capabilities of its customers by building, improving and supporting their technical requirements. We provide exceptional service that meets customer quality standards through best practices, thorough planning, engineering design and reasonable budgets.

To improve the IT infrastructure, RezKon designs a technology-based framework that matches the customers' business model.Our industry led focus and end to end capabilities make us a one stop shop for all the enterprise level managed services. Thanks to our expertise in cloud vision, management and optimization, our partners no longer have to worry about the risks and downtimes of the past. Our in-house global delivery approach has allowed us to provide services to clients and partners that are spread across the globe. This approach also enables our partners to manage complex, multi-vendor, global cloud infrastructure. With a background in other specialty technologies and services, we are able to provide continuous optimization for our partners. At RezKon we can handle managed services with integration and relationship from Top industry providers like Google, AWS etc. We work closely with our partners to offer provide time and cost boxed services they only pay when they need the services. This enables long term benefits for our clients and also provides cost controls, governance and accountability.

Our team will help you determine the current state of your IT base and will also help you develop a strategy to improve the efficiency of your infrastructure. We relieve you of the burden of managing your infrastructure issues with our 24/7 server and network monitoring and support service.

Our primary goal is to minimize your business downtime and keep your business productive by providing day-to-day support and real-time management.

Benefits of our IT infrastructure service

With a comprehensive IT architecture, your business can provide quality service to customers and generate revenue for the business. Simplify procedures and provide a consistent platform for communication over a secure network.

Transform your workplace with well-structured IT while maintaining control over data distribution.

Enhance your business functions to ensure you outperform the competition. Reduce the cost and complexity of managing digital infrastructure. Technology is absolutely essential in today's world of work, with the rapid growth of technology, businesses must respond quickly to these changing conditions. There is no place for a business stuck with an unstable or broken infrastructure.

RezKon offers a collaborative approach to infrastructure services, utilizing a comprehensive set of services that support your current and future business objectives. With extensive experience in infrastructure services across many industries, we enable your business to have a smoother and more reliable system.

Cloud Services

It's no secret in today's ecology that the future is the cloud. In just a few years, the cloud has transformed business at an incredible rate. The cloud has opened the door to unimaginable innovations and possibilities. Businesses today are leveraging cloud-based hardware, software, and services to increase agility, increase competitiveness, and innovate faster than ever.

Cloud is both an enabler and a connector.The cloud provides the ability to source, scale, and provision computing capacity on demand. Powered by a public, private or hybrid cloud, organizations are better equipped to manage changing business needs and create new services to improve performance. Every business takes a unique journey to the cloud. It is imperative to have a cloud partner who, by applying results-driven industry know-how, can quickly and securely move applications and infrastructure to the cloud to immediately realize the benefits of as-a-Service.

At RezKon, we have focused on services for the past few years.She quickly realized how faster cloud adoption can lead to great business results. We have created a unique cloud migration strategy for our customers that determines the best "when and how" for the customer. This allows companies to be prepared and interested parties to be informed in advance. Our unique cloud strategy ensures the implementation process is defined to minimize business impacts and accelerate adoption. We combine our cloud strategy with our partner's business strategy to create a solid foundation for growth and value.With several in-house cloud products, we know exactly how to do this.

Our cloud offerings include a unique business strategy that determines how to execute the business and technology transformation of your unique business. Our Agile & Dev-Ops strategy with continuous integration ensures the relationship between development, operations, the business and identifies the impact on the tools, processes and interaction between these teams following the transition to cloud adoption . We offer proactive analysis of the current state of your business applications and achieve maximum business value based on an organization's ability to maintain operations and an organization's ability to cope with further disruptions.

RezKon has years of experience and expertise to provide our customers with cloud assessment and deliver better desktop server solutions.

Our cloud services will enable an organization to get what it needs in a timely, cost effective and flexible manner. Using our advanced cloud services will allow every individual in the organization to access the services anytime, anywhere and from any device.

At RezKon, we want to make sure your technology is at its best. Our services include a wide range of features ranging from IaaS (Infrastructure as a Service), DRaaS (Disaster Recovery as a Service) and Microsoft 365.

With more and more employees working off-site or remotely, having a system easily accessible from anywhere is invaluable.

What you can get: Have a secure backup copy of important data and information to avoid disasters.

Simplify the tracking and control of multiple shared documents. Keeping the lines of communication open with a world-class data center. Make sure the whole team stays connected and can manage projects more efficiently.

Benefits Of Our Cloud Service

Cost-Efficient

Eliminates the additional expense of buying hardware or software and set up, along with the round-the-clock use of electricity.

Productivity

Installation and setup are time-consuming but with our cloud computing service, productivity will increase, and you can keep your focus on achieving business goals.

Security

Once your data is stored in the cloud, you can still have access no matter what happens to your device and you can remotely wipe any data to prevent any leakage of important information. Cloud computing is a complex design and it commands substantial planning and the best partner for proper execution.

STANDARDIZED IT MANAGEMENT SOLUITON

Businesses, small and medium, need technology to operate efficiently and compete successfully. For small businesses, IT resources are limited and employees tend to be overwhelmed with the responsibility of keeping the IT structure running smoothly. Technical issues, if left unaddressed, can negatively impact the business.

With ReZkON IT management service, you'll get experience at no extra cost and more expertise for less. We understand your needs and know that your business deserved a managed IT service provider that was reliable, trustworthy and able to deliver the right IT solutions.

We have project management experience in commercial, manufacturing, utility, government, banking and education sectors and have qualified project management professionals who deliver the services according to PMI, Prince2 methodologies.